DM WORX LLC offers a range of digital marketing services that are billed on a subscription or project basis. By engaging with our Services, you acknowledge and agree to the following refund conditions:
- No Refund on Month-to-Month and Subscription Services: All month-to-month services and recurring subscription plans are non-refundable. This includes, but is not limited to, SEO packages, social media management, ongoing ads management, and other digital marketing retainers. Fees paid for these services are considered final and will not be refunded, regardless of usage or performance.
- Project-Based Services: For one-time or project-based services (e.g., website design, one-time SEO audit), partial refunds may be considered only if the request is made within 48 hours of initial payment and if no substantial work has been started by our team. Once work has commenced, no refund will be issued.
- Custom Refund Agreements: If a refund policy or money-back guarantee is explicitly included in a custom agreement or signed contract between the User and DM WORX LLC, the terms of that agreement will apply. In such cases, the refund will be issued as per the written conditions agreed upon.
- Refund Request Process: All refund requests must be made in writing to support@dmarketingworx.com, with detailed reasoning and proof of payment. DM WORX LLC will assess the claim and respond within 10 business days.
- Chargebacks and Disputes: Initiating a chargeback without contacting DM WORX LLC to resolve the issue may be considered a breach of this policy and could result in account suspension and legal action.
- Satisfaction Guarantee (Where Applicable): In certain promotions or marketing campaigns, DM WORX LLC may offer a satisfaction guarantee. These guarantees are valid only if stated explicitly and are subject to the conditions provided within that specific campaign.
DM WORX LLC reserves the right to deny any refund request that does not comply with this policy or appears to be made in bad faith.Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States. Any disputes arising under these terms shall be resolved in the courts located in Chester County, PA.Indemnity and Release
Users agree to indemnify and hold harmless DM WORX LLC, its employees, agents, and affiliates from any claims, damages, or legal fees arising from use of the Services.Violation of Terms
Violation of these Terms entitles DM WORX LLC to seek all remedies available, including terminating access to Services. Failure to enforce any part of these terms shall not be considered a waiver.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.
These Terms of Use shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States. Any disputes arising under these terms shall be resolved in the courts located in Chester County, PA.Indemnity and Release
Users agree to indemnify and hold harmless DM WORX LLC, its employees, agents, and affiliates from any claims, damages, or legal fees arising from use of the Services.Violation of Terms
Violation of these Terms entitles DM WORX LLC to seek all remedies available, including terminating access to Services. Failure to enforce any part of these terms shall not be considered a waiver.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.
Use of Services
Use of the Services provided by the Company through its Website shall be conditional on agreeing to observe the following Terms of Use. Use of the Services provided by the Company entails your agreement to be bound by these Terms of Use.
Users are responsible for obtaining access to the internet and all equipment necessary to do so. Any fees related to internet access shall be borne by the User.Proper Use of Services
Users agree to use the Services only for lawful purposes. In particular, Users agree not to:
Users are responsible for obtaining access to the internet and all equipment necessary to do so. Any fees related to internet access shall be borne by the User.Proper Use of Services
Users agree to use the Services only for lawful purposes. In particular, Users agree not to:
- Use any obscene, threatening, offensive, or defamatory materials;
- Violate any law, regulation, or intellectual property rights;
- Impersonate another individual or entity;
- Transmit unsolicited promotions or spam;
- Introduce harmful software or disrupt the Company’s systems;
- Collect or store personal data about other users without consent.
Violation of these terms may result in termination of access to the Services.Disclaimer of Warranties
DM WORX LLC makes no warranties regarding the accuracy, reliability, legality, or functionality of its Services or Website. All services are provided on an “as is” basis. The Company disclaims any liability for:
DM WORX LLC makes no warranties regarding the accuracy, reliability, legality, or functionality of its Services or Website. All services are provided on an “as is” basis. The Company disclaims any liability for:
- Losses resulting from reliance on information provided;
- Any interruptions or errors in service;
- The safety, legality, or quality of services offered by third-party links or advertisers.
Limitation of Liability
Under no circumstances shall DM WORX LLC be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Services.Content
The Company is not responsible for any user-submitted content or linked external content. The Company does not warrant the accuracy or legality of such content.Intellectual Property
All content on the Website, including text, graphics, logos, and images, is owned or licensed by DM WORX LLC. Users may only download materials for personal, non-commercial use. Reproduction, distribution, or alteration of content without written permission is prohibited.Changes in Terms of Use and Services
DM WORX LLC reserves the right to modify these Terms of Use and Services at any time without notice. Continued use of the Website or Services signifies your acceptance of such changes.Privacy
Our Privacy Policy explains how we collect, use, and protect your personal data. This policy does not apply to interactions between Users.Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States. Any disputes arising under these terms shall be resolved in the courts located in Chester County, PA.Indemnity and Release
Users agree to indemnify and hold harmless DM WORX LLC, its employees, agents, and affiliates from any claims, damages, or legal fees arising from use of the Services.
Violation of Terms
Violation of these Terms entitles DM WORX LLC to seek all remedies available, including terminating access to Services. Failure to enforce any part of these terms shall not be considered a waiver.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.
Under no circumstances shall DM WORX LLC be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Services.Content
The Company is not responsible for any user-submitted content or linked external content. The Company does not warrant the accuracy or legality of such content.Intellectual Property
All content on the Website, including text, graphics, logos, and images, is owned or licensed by DM WORX LLC. Users may only download materials for personal, non-commercial use. Reproduction, distribution, or alteration of content without written permission is prohibited.Changes in Terms of Use and Services
DM WORX LLC reserves the right to modify these Terms of Use and Services at any time without notice. Continued use of the Website or Services signifies your acceptance of such changes.Privacy
Our Privacy Policy explains how we collect, use, and protect your personal data. This policy does not apply to interactions between Users.Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States. Any disputes arising under these terms shall be resolved in the courts located in Chester County, PA.Indemnity and Release
Users agree to indemnify and hold harmless DM WORX LLC, its employees, agents, and affiliates from any claims, damages, or legal fees arising from use of the Services.
Violation of Terms
Violation of these Terms entitles DM WORX LLC to seek all remedies available, including terminating access to Services. Failure to enforce any part of these terms shall not be considered a waiver.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.
